Privacy Policy

Effective Date: March 26, 2024

Welcome to Jugal Sir Classess ("we," "us," or "our"). We are committed to protecting the privacy of our users ("you," "student," "user"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://jugalsirpsycho.com (the "Site") and use our online test series and educational content services (the "Services").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, email address, phone number, educational details (like class or target exam), and demographic information (like age, gender) that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Services, such as purchasing test series, taking tests, or contacting support.
• Usage Data: Information automatically collected when you access the Site, such as your IP address, browser type, operating system, access times, pages viewed directly before and after accessing the Site, test performance data (scores, time taken, answers), and interaction with content.
• Financial Data (Handled by Payment Gateway): We facilitate the purchase of our Services through third-party payment gateways (e.g., Stripe, PayPal, Razorpay - specify if known). We **do not** directly collect or store your full credit card numbers, bank account details, or other sensitive financial information. When you make a purchase, you provide your payment information directly to the secure third-party payment processor. We may receive transactional information from the gateway, such as purchase confirmation, transaction ID, and partial payment method details (like card type or last four digits) for verification and record-keeping purposes. The processing of your payment data is governed by the privacy policy of the respective payment gateway.

2. How We Use Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Provide access to test series and educational content you have purchased or enrolled in.
• Process payments and refunds (via the payment gateway).
• Track your performance, provide results analysis, and compare performance (e.g., rankings).
• Personalize your experience and offer relevant content or test series.
• Communicate with you regarding your account, support requests, updates, or promotional offers (with opt-out options).
• Monitor and analyze usage and trends to improve the Site and Services.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Comply with legal and regulatory requirements.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These third parties are obligated to protect your information.
• Payment Gateways: As mentioned, financial data is provided directly to payment gateways for transaction processing.
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell your personal information to third parties.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, or request deletion of your data. Please contact us using the contact information below to inquire about these rights.

7. Children's Privacy

Our Services are generally not intended for children under the age of 13 (or applicable age in your jurisdiction) without parental consent. We do not knowingly collect personally identifiable information from children under this age. If we become aware that we have collected such information without verification of parental consent, we will take steps to remove that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Jugal Sir Classess
Keshavpura, Infront of MD mission college Balakund puliya Kota (Rajasthan)
Email: jugalsir1@gmail.com
Website: https://jugalsirpsycho.com